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Wednesday
May 2018
10:34 AM IST
News Headlines
Anti-Sterlite protest: 11 killed in police firing in Thoothukudi        No charges for cancelling flight tickets within 24 hours of booking: Aviation Ministry proposal        Gowda says he is not opposed to Shivakumar being made minister        For the first time in 226, woman to lead the NYSE        Now, it's India vs Pakistan over Kishanganga project at World Bank        Afghanistan blast: 16 killed, 38 wounded in southern Kandahar province        SBI Q4 loss at Rs 7,718 crore as NPA provisions jump        Faf du Plessis shines as CSK beat SRH to enter seventh final        Emery set to succeed Wenger as Arsenal boss - reports        Venezuelan Prez Nicolas Maduro wins re-election        Plea In Supreme Court Seeks Review Of Verdict In Judge Loya Death Case        BJP now down to 272 Lok Sabha seats from 2014 tally of 282        Modalities of Government Formation in Karnataka Finalised, Says HD Kumaraswamy        PNB fraud: ED attaches Nirav Modi’s properties worth Rs 171 cr        CSK and SRH lock horns in Qualifier 1 for spot in IPL 2018 final        Belgium leave out Nainggolan for World Cup        Presence of Nipah virus confirmed in Kerala        Hirokazu Kore-eda's 'Shoplifters' wins Palme d'Or at Cannes        Cuba: 110 died in plane crash, 3 survivors 'critical'        Delhi knock Mumbai out with a thrilling 11-run win        
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National News
No charges for cancelling flight tickets within 24 hours of booking: Aviation Ministry proposal
 
(New Delhi, May 22, 2018):In a comforting piece of news for air passengers, the government on Tuesday proposed abolishing cancellation charges for domestic flight tickets if the cancellation is made within 24 hours of booking.

However, the proposed rule won't apply if the tickets are booked less than 96 hours (four days) before the scheduled departure time of the flight.

During this 24-hour "lock-in period", passengers would be able to make correction in name or amend the travel date free of cost, Minister of State for Civil Aviation Jayant Sinha told reporters, while unveiling the draft air passengers charter here.

"Airline will provide lock-in option for 24 hours after booking ticket where ticket can be cancelled without any charges. This facility will be available for passenger up to 96 hours prior to flight departure," he said.

While some airlines already provide this service, some do charge a fee for corrections.

The charter, however, will be binding on all airlines in domestic sector. The charter has been placed in public domain and consultation process will be open for 30 days. The changes could be notified in two months after the consultation process, the government said.

The charter proposes that passengers would be compensated Rs 20,000 on missing connecting flights if the delay is over 12 hours, and Rs 10,000 if the delay is between 4-12 hours.

The Directorate General of Civil Aviation (DGCA) could look into issues where the airlines are not in agreement with the passenger on the compensation issue, he said.

According to the charter, the cancellation charges should be printed prominently on ticket and airline and their agents together should not, under any circumstances, levy cancellation charge more than the basic fare plus fuel surcharge.

Under the existing rules, different airlines charge varying amounts on cancellation. There have been several complaints by passengers about airlines refusing a refund or charging inordinately hefty amount.

The charter also proposes that if the passenger is informed about cancellation of flight less than two weeks before and up to 24 hours of the scheduled departure time, the airline must offer an alternative flight allowing the passenger to depart within two hours of the booked scheduled departure time or refund the ticket, as acceptable to the passenger.

Further, if the flight delay is communicated by the airline more than 24 hours prior to original scheduled time and if the flight is delayed for more than 4 hours, then airlines will have to offer an option of full refund of ticket.

However, the government made it clear that airlines could not be held accountable in case of weather-related disturbances.

In case of denied boarding, airlines are liable to pay a minimum compensation of Rs. 5,000 or more, according to the proposed charter.

To make the airlines disabled-friendly, the charter proposes that airlines should have seats blocked which are accessible for persons with disabilities with adequate leg space, free of charge. It said that seats should also remain blocked until close to the time of departure.


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ENTERTAINMENT NEWS
I am a big flop actor: Karan Johar
 (Mumbai, May 5, 2018): Filmmaker Karan Johar is in mood to take up full-fledged acting jobs.  
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INTERNATIONAL NEWS
For the first time in 226, woman to lead the NYSE
 (New York, May 22, 2018):The New York Stock Exchange for the first time in its 226-year histo
Now, it's India vs Pakistan over Kishanganga project at World Bank
Afghanistan blast: 16 killed, 38 wounded in southern Kandahar province
Venezuelan Prez Nicolas Maduro wins re-election
KERALA NEWS
Kerala among 13 states on thunderstorm alert
 (New Delhi, May 7, 2018): Thunderstorms accompanied by squall, hail and heavy rains are likel
Kerala Karshaka Jadha Opens to a Great Beginning / Video
Malappuram press club attack: RSS workers nabbed
Workers injured in mudslide at construction site
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